Our experienced membership can be called upon to give training in Mental Health awareness to staff.
We can offer user-led audit of services including ‘mystery shopper’.
We can help organisations fulfil their obligations under the ‘Health and Social Care Act 2001’ which places a duty on organisations to consult with users and carers in service design and provision.
Peer support for your existing user development/involvement workers and links for them into regional and national groups.
Our database of services throughout the West Midlands provides an ideal signposting facility.
Another service we offer is to transpose policies and documents into ‘User friendly’ formats.
We also offer trained interviewers for recruitment panels where it might be inappropriate to use local members or groups.
Our Members have also facilitated workshops at a number of events.
